{
  "schema_version": "1.3",
  "metadata": {
    "company": "Scalable Capital",
    "slug": "scalable-capital",
    "headline": "What changes when Scalable opens the front door to AI agents?",
    "case_number": "001",
    "published_date": "2026-08-25",
    "updated_date": "2026-08-30",
    "status": "official",
    "industry": [
      "Finance",
      "Brokerage"
    ],
    "topics": [
      "AI Agents",
      "Agentic Investing",
      "Access Channels",
      "Partner Layer",
      "MCP"
    ],
    "language": "en",
    "snapshot_date": "2026-08-25"
  },
  "platform_lesson": {
    "title": "Sharing the front door without giving up the regulated core",
    "text": "AI companies do not have to replace an existing platform to gain power. They can become a new Partner layer that owns the first conversation while the existing platform keeps the regulated transaction. Scalable's bet is that sharing the front door is better than forcing every customer back into its own app: the AI Partner can own the conversation while Scalable still owns the account, the rules and the execution."
  },
  "pbmc": {
    "core_value_unit": {
      "value": "Security",
      "explanation": "A stock, ETF, fund, derivative or another investment that an investor can find and trade.",
      "changed": false,
      "before": "",
      "after": "",
      "metrics": [
        {
          "value": "639K+ Sec.*",
          "note": "Conservative lower-bound snapshot used in the case analysis; it is not intended as a current total count of every security or product now available."
        }
      ]
    },
    "owner": {
      "actor": {
        "value": "Scalable",
        "explanation": "Scalable remains the Owner of the brokerage platform.",
        "changed": false,
        "before": "",
        "after": "",
        "metrics": [
          {
            "value": "€60B+ Assets",
            "note": "Assets held by clients on the Scalable platform."
          }
        ]
      },
      "governance": {
        "value": "Approve / 2FA",
        "explanation": "Login, two-factor authentication and explicit order approval remain inside Scalable's regulated process.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "promotion_channel": {
        "value": "Ads / Refer",
        "explanation": "Scalable can still grow through normal marketing and its customer referral programme.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "activities": {
        "value": "Route / Check",
        "explanation": "Scalable checks the instruction, provides required information and routes the approved order.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "resources": {
        "value": "License / Tech",
        "explanation": "Regulatory permission and technology connect brokerage accounts to markets and, after the opening, to AI assistants.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "transaction": {
        "value": "Route / Settle",
        "explanation": "Scalable routes the order into the market and remains responsible for the regulated brokerage process around the transaction.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "gain": {
        "value": "Reach",
        "explanation": "Opening the platform to outside AI assistants gives Scalable more ways to reach customers, including from interfaces it does not own.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "job": {
        "value": "Enable Trade",
        "explanation": "Scalable keeps the account, accepts instructions and makes regulated investing and execution possible.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "pain": {
        "value": "Distance",
        "explanation": "AI Partners can own more of the first customer conversation. Scalable becomes easier to reach but potentially less visible.",
        "changed": true,
        "before": "App Reliance",
        "after": "Distance"
      }
    },
    "consumer": {
      "actor": {
        "value": "Investors",
        "explanation": "People using Scalable to manage and invest their own money.",
        "changed": false,
        "before": "",
        "after": "",
        "metrics": [
          {
            "value": "1M+ Clients",
            "note": "Clients using Scalable to invest and manage portfolios."
          }
        ]
      },
      "filter": {
        "value": "Account / 2FA",
        "explanation": "The investor needs a Scalable account, login and two-factor authentication. Agentic access does not remove these requirements.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "access_channel": {
        "value": "App / Agent",
        "explanation": "The investor can still start in Scalable's own app or website, but can now also begin inside an outside AI assistant.",
        "changed": true,
        "before": "App",
        "after": "App / Agent"
      },
      "activities": {
        "value": "Ask / Trade",
        "explanation": "The interaction can now begin conversationally through an AI assistant rather than only through screen-based search and tapping.",
        "changed": true,
        "before": "Tap / Trade",
        "after": "Ask / Trade"
      },
      "resources": {
        "value": "Cash / Data",
        "explanation": "Investors bring money to invest and personal account data that makes portfolio analysis possible.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "transaction": {
        "value": "Order / Pay",
        "explanation": "Investors send orders and use money in their brokerage account to buy securities.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "gain": {
        "value": "Choice / Ease",
        "explanation": "Investors value broad investment choice while also wanting that choice to be easy to act on.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "job": {
        "value": "Grow Wealth",
        "explanation": "Investors use the brokerage with the aim of growing their money over time.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "pain": {
        "value": "Effort / Risk",
        "explanation": "Investing requires work and every investment can lose money.",
        "changed": false,
        "before": "",
        "after": ""
      }
    },
    "provider": {
      "actor": {
        "value": "Venues",
        "explanation": "Trading venues such as the European Investor Exchange, gettex and Xetra execute market orders.",
        "changed": false,
        "before": "",
        "after": "",
        "metrics": [
          {
            "value": "3 Venues",
            "note": "European Investor Exchange, gettex and Xetra in the case material."
          }
        ]
      },
      "filter": {
        "value": "Listed",
        "explanation": "A security has to be available on the relevant venue before it can be traded there.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "access_channel": {
        "value": "Exchange",
        "explanation": "Scalable connects to the venue through the exchange's trading system.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "activities": {
        "value": "Match / Fill",
        "explanation": "The venue repeatedly matches orders and confirms executions.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "resources": {
        "value": "Book / Flow",
        "explanation": "The venue contributes an order book and trading flow: the supply and demand needed for a market to work.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "transaction": {
        "value": "Quote / Fill",
        "explanation": "The venue provides prices and, when an order matches, an execution fill.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "gain": {
        "value": "Volume / Fees",
        "explanation": "More trading can create more volume and, depending on the venue, more trading-related revenue.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "job": {
        "value": "Fill Orders",
        "explanation": "The venue brings buyers and sellers together so an order can be filled.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "pain": {
        "value": "Spreads / Risk",
        "explanation": "The venue has to manage liquidity, prices and market risk while keeping trading orderly.",
        "changed": false,
        "before": "",
        "after": ""
      }
    },
    "partner": {
      "enabled_before": false,
      "enabled_after": true,
      "changed": true,
      "actor": {
        "value": "Agents",
        "explanation": "Outside AI assistants such as ChatGPT, Claude or Grok enter as a new Partner layer between the investor and Scalable.",
        "changed": false,
        "before": "",
        "after": "",
        "metrics": [
          {
            "value": "ChatGPT · Claude · Grok",
            "note": "Named examples of external AI assistants that can become an access and interaction layer."
          }
        ]
      },
      "filter": {
        "value": "MCP / Auth",
        "explanation": "Agentic access depends on the MCP connection and authentication into the brokerage account.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "access_channel": {
        "value": "MCP",
        "explanation": "Model Context Protocol lets an AI assistant call tools offered by Scalable's brokerage service.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "activities": {
        "value": "Read / Call",
        "explanation": "The agent can read available information and call brokerage tools exposed through the connection.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "resources": {
        "value": "Model / Users",
        "explanation": "The AI Partner contributes its model capabilities and its existing user interface and user relationships.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "transaction": {
        "value": "Intent / Data",
        "explanation": "The Partner mediates user intent and relevant brokerage data between the investor and Scalable.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "gain": {
        "value": "Usage / Reach",
        "explanation": "The AI provider can gain usage while extending its reach into brokerage interactions.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "job": {
        "value": "Help Users",
        "explanation": "The AI Partner helps investors analyse, understand and interact with their brokerage.",
        "changed": false,
        "before": "",
        "after": ""
      },
      "pain": {
        "value": "Trust / Rules",
        "explanation": "Agentic brokerage interaction operates within trust, permission and regulatory constraints.",
        "changed": false,
        "before": "",
        "after": ""
      }
    },
    "flows": {
      "before": [
        {
          "from": "consumer",
          "to": "owner",
          "value": "Request",
          "explanation": "Investor sends a trading, savings-plan or account-related request to Scalable."
        },
        {
          "from": "owner",
          "to": "consumer",
          "value": "Trade",
          "explanation": "Scalable returns the resulting trade or brokerage response to the investor."
        },
        {
          "from": "owner",
          "to": "provider",
          "value": "Order",
          "explanation": "Scalable routes the approved order to a trading venue for execution."
        },
        {
          "from": "provider",
          "to": "owner",
          "value": "Fill",
          "explanation": "The trading venue returns the execution or fill to Scalable."
        }
      ],
      "after": [
        {
          "from": "consumer",
          "to": "owner",
          "value": "Request",
          "explanation": "Investor sends a trading, savings-plan or account-related request to Scalable."
        },
        {
          "from": "owner",
          "to": "consumer",
          "value": "Trade",
          "explanation": "Scalable returns the resulting trade or brokerage response to the investor."
        },
        {
          "from": "owner",
          "to": "provider",
          "value": "Order",
          "explanation": "Scalable routes the approved order to a trading venue for execution."
        },
        {
          "from": "provider",
          "to": "owner",
          "value": "Fill",
          "explanation": "The trading venue returns the execution or fill to Scalable."
        },
        {
          "from": "consumer",
          "to": "partner",
          "value": "Prompt",
          "explanation": "Investor expresses an information or action request in natural language to the AI assistant."
        },
        {
          "from": "partner",
          "to": "consumer",
          "value": "Insight",
          "explanation": "The AI assistant returns information, analysis or a proposed action to the investor."
        },
        {
          "from": "partner",
          "to": "owner",
          "value": "Request",
          "explanation": "After authentication, the AI assistant sends the permitted request to Scalable through MCP."
        },
        {
          "from": "owner",
          "to": "partner",
          "value": "Data",
          "explanation": "Scalable returns permitted account, portfolio or market data through MCP while regulated approvals remain with Scalable."
        }
      ]
    },
    "metrics": [
      {
        "value": "1M+ Clients",
        "note": "Scalable says more than one million clients use the platform.",
        "target": "consumer"
      },
      {
        "value": "3 Venues",
        "note": "European Investor Exchange, gettex and Xetra are listed for standard securities trading.",
        "target": "provider"
      },
      {
        "value": "639K+ Sec.*",
        "note": "Conservative lower-bound snapshot used in the case analysis; it is not intended as a current total count of every security or product now available.",
        "target": "core_value_unit"
      },
      {
        "value": "€60B+ Assets",
        "note": "Scalable says clients hold more than sixty billion euros on the platform.",
        "target": "owner"
      }
    ]
  },
  "media": {
    "youtube_id": "",
    "youtube_url": "https://www.youtube.com/watch?v=P5bnBmYFdKQ",
    "thumbnail": "",
    "youtube_title": "Watch the story behind the snapshot"
  },
  "sources": [
    {
      "title": "Scalable Capital becomes first bank in Europe to open platform to AI assistants via Agentic Investing",
      "publisher": "Scalable Capital",
      "date": "2026-08-25",
      "url": "https://de.scalable.capital/newsroom/scalable-agentic-investing",
      "note": "Primary announcement for Agentic Investing, supported AI assistants, security controls and company metrics."
    },
    {
      "title": "How do I connect to Scalable MCP?",
      "publisher": "Scalable Capital FAQ",
      "date": "",
      "url": "https://help.scalable.capital/en/agentic-investing-aac939f8/how-do-i-connect-to-scalable-mcp-f2e70c2b",
      "note": "Technical setup of the Scalable MCP connection and authentication flow."
    },
    {
      "title": "Which AI assistants are supported?",
      "publisher": "Scalable Capital FAQ",
      "date": "",
      "url": "https://help.scalable.capital/en/agentic-investing-aac939f8/which-ai-assistants-are-supported-e8d9291b",
      "note": "Supported AI assistants and compatible agent interfaces."
    },
    {
      "title": "Which stock exchanges are available?",
      "publisher": "Scalable Capital FAQ",
      "date": "",
      "url": "https://help.scalable.capital/en/trading-1541d52f/which-stock-exchanges-are-available-c829b9a4",
      "note": "Execution venues available through the broker."
    },
    {
      "title": "Which financial products can I invest in?",
      "publisher": "Scalable Capital FAQ",
      "date": "",
      "url": "https://help.scalable.capital/en/trading-1541d52f/which-financial-products-can-i-invest-in-6a749f4b",
      "note": "Product universe and tradable financial instruments."
    },
    {
      "title": "German broker Scalable opens investment platform to major AI chatbots",
      "publisher": "Reuters",
      "date": "2026-08-25",
      "url": "https://www.reuters.com/business/finance/german-broker-scalable-opens-investment-platform-major-ai-chatbots-2026-08-25/",
      "note": "Independent reporting on the launch and its position in European brokerage."
    }
  ],
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  "reuse": {
    "license": "CC BY 4.0",
    "attribution_short": "Platform Business Model Canvas (PBMC), Dr. Davis Eisape / Platform Generation",
    "citation": "Eisape, D. (2026). Scalable Capital — Platform Business Model Canvas. Platform Generation.",
    "citation_data": {
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          "given": "Davis Adedayo",
          "display": "Eisape, D. A."
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      "publisher": "Platform Generation",
      "resource_type": "PBMC snapshot"
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    "license_scope": "Case-specific analysis and structured data",
    "case_data_license": "CC BY 4.0",
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    "required_attribution": "Platform Business Model Canvas (PBMC), Dr. Davis Eisape / Platform Generation — platformgeneration.com",
    "adaptation_attribution": "Adapted from the Platform Business Model Canvas (PBMC), Dr. Davis Eisape / Platform Generation — platformgeneration.com",
    "reuse_principle": "Use, reproduce and adapt the PBMC with attribution. Do not remove or replace provenance in an unmodified Official PBMC. Adapted versions must keep clear PBMC attribution and must not be presented as Official PBMC.",
    "brand_rights": "Platform Generation logos and the Official PBMC designation are excluded from the Creative Commons licenses and may not be used to imply endorsement."
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